b22 Terms & Conditions — Fully in English

General Rules & Terms of Use

b22 An international online gaming platform serving players in Bangladesh and across the globe. These Terms and Conditions form a legally binding agreement between b22 and its users.

By using this platform, you are giving your full agreement to these terms and conditions. b22 reserves the right to amend these terms at any time — any changes will be communicated via your registered email or app notification.

• This service is available only to individuals who meet the legal age requirement (18 years or older).
• B22 does not operate in countries where online gaming is prohibited.
• Each individual may register only one account.
• Registering with false information will result in account closure.

Account Registration & Identity Verification

To open an account at b22, you will need an active mobile number and accurate personal details. All information provided at registration must be truthful and your own.

As part of KYC (Know Your Customer) verification, b22 may request identity documents (National ID or passport) and proof of address at any time. This verification may be mandatory, particularly for large withdrawals.

• Use a strong password to keep your account secure.
• Never share your login credentials with anyone.
• If you notice any suspicious activity on your account, contact b22 support immediately.
• Multiple accounts by the same person are strictly prohibited.

Deposit & Payment Policy

Minimum Deposit at b22 ৳300. Deposits made via bKash, Nagad, and Rocket are credited to your account instantly. b22 does not charge any additional fees on deposits.

Deposits must be made from your own mobile banking account. Payments from third-party accounts are not accepted and any such deposits will be returned.

Withdrawal Policy & Process

The minimum withdrawal amount at b22 is ৳500. Withdrawals can only be processed to the same payment method used for the original deposit.

Standard withdrawals are typically completed within 5 to 30 minutes. However, first-time large withdrawals or cases requiring KYC verification may take longer.

• Wagering requirements must be met before withdrawing from a bonus balance.
• Withdrawals from your real money balance can be made at any time.
• Weekly withdrawal limits vary by VIP tier.
• If fraud is suspected, b22 reserves the right to temporarily hold a withdrawal pending verification.

Bonus & Promotion Terms

B22's bonus offers come with specific terms and conditions. Full details for each bonus are clearly outlined on the relevant promotion page.

For the welcome bonus, the standard requirement is ×10 Wagering Requirement Applicable — meaning bonus winnings can be withdrawn after wagering 10x the bonus amount. Cashback bonuses generally carry no wagering requirement.

• The same bonus cannot be claimed more than once.
• Bonus balance cannot be transferred to another account.
• Only one bonus can be active at a time (unless otherwise stated).
• B22 reserves the right to modify or cancel any promotion at any time.
• If bonus abuse is identified, the bonus will be forfeited.

Betting Rules

Once a bet is placed on b22, it generally cannot be cancelled — especially for in-play betting. Always review all details carefully before placing your bet.

If a match or event is cancelled or abandoned mid-way, bets will be settled according to b22's own rules — full details are available in the Sports section.

• Pre-match and live betting are available across all sports, including cricket, football, and basketball.
• The maximum single bet limit varies by event and market.
• B22 is not responsible for odds changes — the odds at the time of placing your bet are final.
• If a bet is accepted at incorrect odds due to a technical error, b22 reserves the right to void that bet.

Casino & Slots Game Rules

All casino games on b22 run on internationally certified RNG (Random Number Generator) technology — every spin or card deal is completely random. There is no possibility of manipulation.

If your connection drops during a Live Casino game, the round will be voided and your stake refunded — unless the outcome had already been determined.

• Free spins are typically valid for 7 days and will expire automatically after that.
• The RTP (Return to Player) for slots games is listed in the information section of each individual game.
• If a game provider's server experiences issues, access to that game may be temporarily suspended.

Security & Anti-Fraud Policy

B22 maintains a strict zero-tolerance policy on fraud, account hacking, and bonus abuse. Any suspicious activity will be investigated and the account may be temporarily suspended if necessary.

Any attempt to defraud b22 will result in the forfeiture of all balances, permanent account closure, and possible legal action.

• Claiming bonuses from multiple accounts constitutes fraud.
• Betting using match-fixing arrangements or insider information is strictly prohibited.
• Arbitrage betting is considered a violation of b22's terms and conditions.

Responsible Gaming

B22 believes gaming is a form of entertainment, not addiction. That's why the platform includes a range of responsible gaming tools to help you stay in control of your play.

• Daily, weekly, or monthly deposit limits can be set.
• Accounts can be placed on a temporary break (cooling-off period).
• Permanent Self-Exclusion is available if needed.
• Session time limits can be set.

For detailed guidance on using responsible gaming tools Responsible Gaming Visit the page.

Privacy & Data Protection

B22 protects your personal information using internationally recognised security standards. Your data is never sold to third parties.

For details on how your personal information is used, please see our Privacy Policy Read.

• All data is secured via SSL encryption.
• Payment details are not stored on b22's servers.
• You have the right to request the deletion of your account data.

Dispute Resolution Process

If you have a concern or complaint, please contact b22 first via Live Chat or email. Our support team typically aims to resolve issues within 24 hours.

If you are not satisfied with the resolution provided by b22, you have the right to escalate your complaint to the regulatory authority that licenses b22.

• When raising a complaint, have the relevant screenshots or transaction IDs ready.
• Note your support ticket number — you'll need it for any follow-up.
• B22 records all complaints and reviews them on a regular basis.

Account Suspension & Termination

You may request to close your account at any time. Please withdraw any remaining real balance before the account is closed.

B22 may close an account for the following reasons: breach of Terms and Conditions, evidence of fraud, submission of false information, or illegal activity. If an account is closed due to a breach, any bonus balance may be forfeited; however, real money balance will be returned.